The Work Request Module
The Work Request Module provides the ability to identify, describe, and classify problems. These Work Requests may be generated for any type of work required including service, emergency repairs, quick work, projects, standing work, dispatch work, etc.
Features and Functions
Work Requests may be generated by employees who are not authorized to write Work Orders and after approval, may be converted into Work Orders. Therefore, the Work Request may exist as simply a description of a problem and may define such preliminary information as the urgency of the request and details identifying the plant entity the request is written against (equipment, building, location, etc.).
When Work Requests are submitted and approved, Work Orders are created. The Work Order provides approval routing, estimated cost reviews, analysis of repair information, resource and work priority schedules, as well as the work order status.
